Chapel Hill parking attendants are worried about how their jobs will look in the future following the town’s implementation of a new, prepaid parking system.
The new system eliminates the need for parking attendants to man booths at certain parking lots and decks throughout town. Although the town promised attendants that they will still have jobs once the new system is fully in place, attendants say there has been confusion regarding the details of their new position.
“I constantly, but jokingly, said, ‘Am I still going to have a job?’” said Jovita Simons, who has worked as a parking attendant for nearly four years.
Under the new system, parking attendants are now called Downtown Ambassadors. The ambassadors are responsible for helping residents use the new meters, answering questions, giving directions and providing a welcoming environment for visitors.
The ambassadors work in the same lots they previously attended to, walking between the old parking booth and the new meters, helping parking lot users make sense of the new automated system.