TO THE EDITOR:
It’s nice that the Chapel Hill buses are free, but I rarely take the bus because I find it to be more trouble then it is worth. I would be happy to pay to ride, only if the system were more sufficient. The route maps show too few street names, making it hard to tell where to get off. Also, not having a pamphlet with a complete system map makes using the public transportation even more arduous. Then to top it off, the buses come infrequently and at odd intervals.
Without Internet access, you must rely on the wasteful, separate maps for each route. If you do not have the complete set of route maps with you, how can you plan a trip involving transfers? You might also be out of luck if you miss the bus normally taken and don’t know what routes come to the other stops close to you.
Some simple changes would make a world of difference. Having a sturdy foldout map with all routes and all street names plus more frequent stops.
Having to shuffle through all the schedules, or consult each one online, in order to get from point A to B is not practical. It could be so much more simple.
Heather Smith
Chapel Hill
