A portion of the campus server that handles emails was shut down Thursday morning, causing about 200,000 messages to be delayed.
More than half of the messages were spam, and only students and faculty with aliases, or email addresses using “@unc.edu” instead of “@email.unc.edu,” were affected by the complication, said Michael Bacon, assistant specialist at Information Technology Services.
Alias email addresses are often used because they are easier to remember. Users can also choose a name other than their Onyen with alias addresses, Bacon said.
Bacon said the server was able to receive messages but unable to forward them to the intended recipient between roughly 6 p.m. Wednesday and 9 a.m. Thursday because more hardware was running than usual for the transfer, putting a strain on the campus computer system.
He said the delays resulted from ITS’s effort to replace currently existing servers.
The information on its older servers is being transferred to replace outdated servers, Bacon said.
“In the attempt to move everything over, we are experiencing these issues,” he said.
Tim McGuire, an ITS manager, said the project is set to finish by April 4.
With the new server, both McGuire and Bacon said they expect similar issues to be avoided in the future.