Starting today students will have a direct line to student government for problems ranging from registration to rising tuition.
The FixMyCampus initiative, which launches today, is part of Student Body President Mary Cooper’s effort to increase communication between student government and students.
“We want to open up the doors of student government,” Cooper said. “The FixMyCampus initiative will help me help students.”
Organizers acknowledged that they won’t be able to provide a solution to every problem that students voice, but said they will focus on being responsive.
The program allows students to send text messages, emails or tweets to student government. Representatives will respond to the students within 24 hours of a request, said Dakota Williams, former student body treasurer and manager of the program.
“It is customer service for life,” Williams said.
“We want FixMyCampus to be the definitive place to go whenever anyone has a concern, big or small,” he said. “It is not just about giving a place for students to complain. We want to help students feel acknowledged and address their issues.”
Williams said the ultimate goal of the initiative is transparency.
“Knowing what the cause of a frustration is makes it a lot more manageable,” Williams said.
“Most of the comment systems are like black holes. The goal of FixMyCampus is to serve as a communication hub for those within and outside student government.”
