The open-enrollment period started Saturday and closes Feb. 15.
Kate Torrey, one of several certified application counselors assisting with the sign-up, said people looking to attend should call the library in advance so staff can tell them what to bring when they come.
“They can make an appointment or they can walk in,” she said. “There’s a whole list of things people need to bring and then they’ll sit down with a counselor and work through it.”
Last year’s open-enrollment period was three months longer than this year’s, Torrey said.
“The federal website was really a mess for the first six weeks that it was open for enrollment,” she said. “And so things really didn’t get done last year in a significant way for both the Chapel Hill Public Library and across the country.”
The healthcare.gov website caused problems with the sign-up process during the last enrollment period, but Torrey said she’s sure that that won’t be the case this time around.
“I feel confident that it’s going to go a lot more smoothly this year in terms of the technology interface,” Torrey said.
She said that North Carolina will also be adding a new carrier, United Healthcare, to the list of available carriers — which includes both Blue Cross Blue Shield and Coventry.