In a campus-wide email focusing on diversity and inclusion initiatives sent on April 22, Chancellor Carol Folt said CAPS has made strides this year in its cultural competency trainings it has offered to its staff, in addition to the new positions.
Allen O’Barr, director of CAPS, said one of his ongoing goals is to improve referral coordination, a process by which CAPS staff assist students who in finding therapists in the community.
Currently, some students are offered a list of care providers after walk-in appointments at CAPS if they cannot be treated in the course of a semester, while others receive an appointment to help them reach out to these care providers, O’Barr said.
Elizabeth McIntyre, who is a clinical social worker and referral coordinator at CAPS, said currently, referral coordination appointments are offered to students whose needs are most pressing.
“Based on our clinical judgment, or if they have concerns, they are offered referral coordination,” McIntyre said. “Part of it is what they share, part of it is our own clinical feel.”
With the four new positions, O’Barr said CAPS will be able to move toward their goal of offering referral coordination for all students who are referred out. Students will always have the option to decline the appointment — but it will be made available to everyone who walks through the door.
O’Barr said this increase in resources represents CAPS doing the best it can with the money the University is able to offer.
“We hear students don’t want to be referred out,” O’Barr said. “We can’t do anything about that, but what we can do is make that process as easy as possible.”