The Orange Water and Sewer Authority, OWASA, has started the Agua Vista Metering Initiative, which will upgrade over 21,000 meters in the Chapel Hill-Carrboro area, enabling OWASA to better monitor water usage throughout the county.
OWASA believes this new initiative will provide residents with a better water management experience while reducing harmful water waste and limiting environmental impact. Unlike the current meters, the new meters will not have to be manually checked. OWASA will use the remotely provided hourly data from the new meters to quickly identify leaks.
OWASA’s sustainability manager, Mary Tiger, said the initiative will improve OWASA’s service to the local community. Kentrel Inc. is working with OWASA to install the new meters, which Tiger said have received community support for their ability to save customers' money while also protecting the environment.
Upgrades to the new meters will take approximately 30 minutes, and neighborhoods will be notified in advance about the service. When the upgrade is complete, Kentrel will leave a notification on the resident’s door.
Denise Battle, OWASA's customer service manager , said the new initiative’s detection system will help customers save money and prevent property damage.