On June 22, the North Carolina Department of Health and Human Services announced the launch of NCCARE360, a statewide coordinated care network that helps connect North Carolinians with health care providers and human service organizations across the state.
According to a June 22 press release, the program will coordinate "whole-person" care by providing access to care and addressing non-medical drivers of good health, such as food, employment and housing. Health and community organizations will be able to make electronic referrals, securely share client information and track outcomes together, the press release stated.
“All kinds of factors can affect people’s health, and our ground-breaking and innovative NCCARE360 brings government together with the private sector to help people deal with all the challenges of being sick with COVID-19 or any other health problem,” Gov. Roy Cooper said in the press release.
Megan Carlson, senior engagement manager for NCCARE360, said this program is one of the first of its kind in the country.
“NCCARE360 is the first statewide network that unites health care and human services organizations with a shared technology that enables a coordinated, community-oriented, person-centered approach for delivering care in North Carolina,” Carlson told The Daily Tar Heel.
The new program assists care providers in connecting patients with other resources — from government agencies to human service organizations to other providers — to meet that patient's particular needs, Carlson said.
“The goal is to ultimately provide much needed resources to North Carolinians in need by connecting providers together,” she said.
In a June 22 COVID-19 update briefing, Dr. Mandy Cohen, the secretary of the NCDHHS, said NCCARE360 will be a helpful tool for North Carolinians, especially during the pandemic.
“North Carolina has a new tool to make it easier to connect with people who need the support and resources to help them address the devastating impact of COVID-19 that it’s having on many of our residents in this state,” Dr. Cohen said.