After a consultant’s report unveiled problems of discrimination and inadequate management in Housekeeping Services, University administrators are starting efforts to reform the department immediately.
Brenda Malone, vice chancellor for human resources, said the University will begin moving forward on an action plan this week.
“In using the term ‘immediate,’ that’s the kind of term you don’t use unless you mean it,” she said.
“For us, it’s critically important to move quickly.”
Malone said creating an advisory committee composed of housekeepers of different ethnicities is one of the first items on the agenda. Administrators will begin forming the committee this week, she said, though the process for doing so has not yet been established.
Dick Mann, vice chancellor for finance and administration, said the action plan might take months to execute.
“Some of those things are going to take a while because there are so many people involved,” he said. The housekeeping department has more than 400 employees.
Though administrators are not bound to follow any of PRM Consulting Group’s recommendations, Mann said UNC will attempt to use all 45.
“I think we’re going to try to pursue all of them,” he said. “Some we may be more successful in getting to completion.”